Question. What makes good customer service
Good Customer service means knowing all about your products. We at Fancyatreat.co.uk understand our products in detail and work closely with the best suppliers in the industry ensuring their goals and ours are aligned in ensuring the highest quality of customer service
Show Respect
What makes good customer service? A respectful attitude.
You must respect your customers. This may seem easy – even obvious. But think about how many times you, as a customer, have felt disrespected. Show respect by being polite and honest.
Be polite. You do not need to be prim and proper, but niceties such as “please” and “thank you” go a long way.
Be honest. Honesty cannot be faked. Never lie! If you make a mistake, admit it and take responsibility immediately. Customers will always return to the business that treats them with respect.
Quality Products and Services
What makes good customer service? Quality products and services.
Provide a quality product or service, and look for any opportunity to go the extra mile. Take care of your customers.
Let’s look at a service like ours as an example. All respectable services provide the highest quality of products, tailor make the package for their customer, arrive at the venue promptly and ensure that every guest at the event is treated with the utmost respect.
All with the aim of ensuring that the event is unique in every possible way
Actively Listen
What makes good customer service? Actively listen to your customers.
The final key to good customer service is to actively listen. Pay attention to what your customer is saying. To put it simply, we treat our customers like Gold!
